http://exchange.braintapper.com/listing/tag/white_paper/atom 2012-05-21T13:07:53.000-05:00 Steven Ng http://exchange.braintapper.com/beyeresearch-ease-of-use-and-interface-appeal-in-business-intelligence-tools 2010-03-23T07:21:05.000-05:00 2010-03-23T07:21:05.000-05:00 <p>Registration Required.</p> <p>BeyeResearch has a white paper on usability in business intelligence tools.</p> <p>Keep in mind that the author is NOT a usability expert in the same vein as a Jakob Neilsen or Donald Norman, but you might find something interesting there. I didn't find anything more than common sense stuff.</p> <p>The main problem with enterprise software developers is that they spend more time on completing feature checklists instead of pursuing feature excellence, which in itself includes usability. Most of the developers in BI probably don't even eat their own dogfood in that they aren't really using the crappy software they develop.</p> <p>Anyways, check it out.</p> slantyyz